Being an entrepreneur is a challenging business. You've taken many risks, and you've learned how to deal with the hard-line realities of business and keep your head when all your dreams seem to be crashing around your head. You're using creative ways to deal with problems, even if they are not all that pleasing to your customer. Furthermore, you may have even read up over and over as to how to deal with a bully customer.
In the end, it's all about those final moments where you could press all your buttons and let all your plans go right...or there you could go wrong.
But how do you handle it, especially if you're not sure how far the very next step will take you in your business.
When a customer tells you that they can only afford this much money, what should be your reaction? How do you react in the end? Do you just decide that having no money is the worst way of handling the situation, and thus, lose the customer's business?
Or, do you try to work out (or learn from) what they believed in, whether it turned out to be right, and hopefully, make it right again? I, personally, did not have an option at that point. I was not certain that I wanted the customer back.
However, I didn't sit back and think that little and discuss it within myself. To me, I'm not that crazy! As I walked out of the store, I got the cold benefit of knowing that other people across the country where feeling just like that.
I also knew that, even if I have a bad customer behind me, if you keep on keeping on, you will eventually recover in the end. You won't ever have that customer back, but you've learned how to deal with that particular situation.
If you can do either of those two things, I want you to know that you can pick yourself up off the floor and start walking again, no worries if you're on the ground!
If you're not, then ignore what you're hearing and immediately, if you're going to fix it, think of it one way, and do it.
Otherwise, get out of the way and do it.
So, let me ask you: Are you ever going to quit? Become that bogged down, employee for life? I would like to say that I'm not certain of the answer right now, but the saying made sums it up great.
Every other business owner out there (10%, 5% 1%, 2%) is afraid of quitting. They're afraid of the idea that what they're doing now isn't working out and that they're about to have to start doing something entirely new.
They're afraid that they won't have the proper structure in place that will support that implementation of the new idea. Not only that, but they limit the degree of minutia in their business. They limit their income, their knowledge and their drive to grow the business.
Reality is that if you change, you change proportionately. If you change and act on that impulse, you'll have problems growing your business the way you want.
If you remain as an employee for life, you'll remain an employee for life as well. You'll also get to stay in that same position. The problem comes now but when you have no income, you're not so excited about walking on your feet to get anywhere - faithful employee for life versus someone who is full of opportunities and ideas instead of obstacles and limitations?
Eventually, you'll have to take a line rear from the other employee for life. No, I'm not telling you to pull your plug, but I would like you to act in a way that allows you to be able to leave the work world. No, I want to avoid being able to employ someone else to run my company, and then I will still have to pay them.
It's been hard with the whole commerce world, but has it really?
Haven't you just been beaten down by the idea that you can't afford to hire your employee?
Being an entrepreneur also means committing yourself to the 10% of your customers who actually work for you!
Use your time to have fun, with the idea of eventually making that work a profit.
Learn to love the sales process in the beginning, and learn from it. There's a lot for you to learn. It's like peeling down the layers of an onion. But, it does get easier, and when they're the right time, people will learn to respond warmly.
When you're comfortable, you'll be in a place where this is all good.
So, it's building a business when it's all good.